Position Summary:
Restaurant General Clerk is tasked with managing and processing payments at cash registers, dispatching orders to the customer, and assisting with general housekeeping. They must have knowledge and skills that allow them to offer a good service and be efficient in their work. Maintains standards of service and cleanliness at all times.
Restaurant General Clerk is tasked with managing and processing payments at cash registers, dispatching orders to the customer, and assisting with general housekeeping. They must have knowledge and skills that allow them to offer a good service and be efficient in their work. Maintains standards of service and cleanliness at all times.
Job Tasks:
- Be agile executing the collection process, fast and efficient.
- Dispatch food orders to the customer in the salon and/or Servi-Carro.
- Fill any material or product that is being finished on the counter (chimichurri, food, forks, knives, among others).
- Assist in general cleaning tasks of the restaurant.
- Know in detail the menu and prices of the products.
- Promote offers by maximizing sales.
- Thank customers for their visit and invite them to come back.
Main Responsibilities, Required Knowledge and Skills:
- Sales techniques and customer influence: You must understand products and services, develop new prospects for sales opportunities, and clearly understand customer needs.
- Customer service: Seek customer satisfaction both in the products ordered and in effective communication.
- Cleaning: Maintain a clean checkout and office area and assist the team in general cleaning of the restaurant (sweeping, mapping, scrubbing and/or disinfecting).
- Communication: Excellent speaking and listening skills.
- Interpersonal relationships: You need to adapt to the different personalities of customers, suppliers, and coworkers without losing focus.
- Performing general physical activities: You must occasionally perform physical activities in a variety of environmental conditions that require moderate to maximum strength, such as lifting, walking, and manipulating materials.
- Speed and efficiency- Ability to work in a fast-paced environment and remain calm under pressure, performing their job effectively.
- Initiative- Provide recommendations and best practices to your supervisor.
- Companionship- Ability to work in a team and collaborate with other restaurant staff members.
- Flexibility- to work on rotating schedules, including nights, weekends, and holidays.
- Diplomacy- Empathy and courtesy in dealing with customers and co-workers.
- Image- Neat and discreet (good personal hygiene habits) and use the dress code stipulated by the company at all times.
- Organization- Ability to prioritize and manage multiple tasks at the same time.
- Integrity- Oriented to work in accordance with the company's Personnel Standards and Conduct Manual.
Other Skills:
- Good presentation
- Be orderly with work and environment.
- Basic math skills.
- Know how to handle several processes at the same time and work under pressure.
- Apply the internal regulations in accordance with the situations that warrant it.
PHYSICAL DEMANDS:
Physical Demands Lifting/Carrying
N/A (Not applicable) The activity is not applicable to this occupation.
OR (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (more than 5.5 h/day)
Physical Demands Lifting/Carrying
N/A (Not applicable) The activity is not applicable to this occupation.
OR (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (more than 5.5 h/day)
- 10 lbs or less- F
- 11-20 lbs- F
- 21-50 lbs- OR
- 51-100 lbs- OR
- Over 100 lbs- N/A
- Stand - C
- Walk-C
- Sit-O
- Deliver food outside the restaurant (Servi-Carro)- F
- Over-the-shoulder reach- F
- Climb stairs (Max. 10 feet)- OR
- Squatting or kneeling- OR
- Bend Or
Push/pull
- 12 lbs or less- OR
- 13-25 lbs- OR
- 26-40 lbs- N/A
- 41-100 lbs- N/A
WORK ENVIRONMENT: Restaurant
The Company has revised this job description to ensure that essential duties and basic duties have been included. Its purpose is to provide guidelines for the employee's job expectations and ability to perform the position described. It is not intended to be construed as an exhaustive list of all roles, responsibilities, skills, and abilities. Supervisors may assign additional roles and requirements as they deem appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks to be performed by the employee, as the Company deems appropriate.
The Company has revised this job description to ensure that essential duties and basic duties have been included. Its purpose is to provide guidelines for the employee's job expectations and ability to perform the position described. It is not intended to be construed as an exhaustive list of all roles, responsibilities, skills, and abilities. Supervisors may assign additional roles and requirements as they deem appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks to be performed by the employee, as the Company deems appropriate.
Compensation: $9.00 per hour
LORO GROUP es una familia de restaurantes de comida rápida y casuales basada en Bayamón, Puerto Rico. Nuestras marcas incluyen La Parrilla Argentina, Caminito Restaurante Argentino, Texas Roadhouse y Fazoli’s.
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Salarios competitivos y aumentos salariales
FICA (7,65 % del salario bruto e incentivos)
FUTA (.6% hasta salarios de $ 7K)
SUTA (3% hasta 7K salarios)
Seguro de discapacidad (.30 hasta 9K salarios)
Compensación de los trabajadores (2.70% de los salarios brutos e incentivos)
Bono anual de vacaciones
Tiempo libre acumulado
Usted acumulará vacaciones y tiempo de enfermedad pagado según lo establecido por el Departamento de Trabajo de Puerto Rico
Licencia de maternidad
Seguro de salud- MCS (dental, visión, farmacia, médico mayor, seguro de vida)
401K y la coincidencia del empleador aplicable después de 9 meses (a discutir con nuestro proveedor)
100% de descuento en comidas para empleados durante los días laborables de un menú designado para empleados.




